Beta Terms of Service

Last updated: February 2026

1. Beta Program Overview

RunClaw is currently in a limited beta program, open to a maximum of 20 participants. During the beta period, access to the platform is provided free of charge on the Free tier. The beta program is intended to gather feedback, identify issues, and refine the platform before general availability.

By creating an account and participating in the beta program, you acknowledge that you have read, understood, and agree to be bound by these Beta Terms of Service. These terms supplement the general Terms of Service. In the event of a conflict, these Beta Terms take precedence during the beta period.

2. No Uptime Guarantee

RunClaw is provided on an “as-is” and “as-available” basis during the beta period. The platform may experience unscheduled downtime, interruptions, or degraded performance without prior notice. No service level agreement (SLA) is in effect during the beta.

RunClaw makes no warranties, express or implied, regarding the reliability, availability, or performance of the service during the beta period.

3. Data Loss Disclaimer

During the beta period, VPS instances may be wiped, reset, or reprovisioned as part of platform updates, bug fixes, or infrastructure changes. Data stored on your VPS instances -- including AI agent conversations, configurations, memory, and files -- may be lost without prior notice.

You are solely responsible for maintaining backups of any data you wish to preserve. RunClaw is not liable for any data loss that occurs during the beta period.

4. Features May Change

All features, functionality, user interfaces, APIs, and integrations available during the beta are subject to change. Features may be added, modified, or removed at any time without prior notice. Pricing structures, tier definitions, and feature allocations that are discussed or previewed during the beta are not guaranteed and may differ at general availability.

5. Beta-to-Pro Reward

As a thank you for participating in the beta program, users who provision at least one VPS instance during the beta period will receive 3 months of Pro tier free when paid subscription plans become available at general launch.

  • The reward is applied automatically to your account -- no action is required on your part.
  • Existing VPS instances provisioned during the beta are kept and carried over to general availability.
  • The reward is non-transferable and has no cash value.
  • RunClaw reserves the right to modify or discontinue this reward program at any time prior to general availability.

6. Hetzner Account Responsibility

RunClaw operates on a zero-knowledge architecture. Your Hetzner API token is stored exclusively in your browser and is never transmitted to or stored on RunClaw servers. All Hetzner Cloud API operations (server creation, resizing, snapshots, deletion) are executed directly from your browser to Hetzner.

You are solely responsible for:

  • All charges incurred on your Hetzner account, including VPS instance costs, bandwidth, snapshots, and any other billable resources.
  • The security and management of your Hetzner API token.
  • Compliance with Hetzner's Terms of Service and Acceptable Use Policy.

RunClaw is not responsible for any charges, data loss, or service disruptions related to your Hetzner account.

7. Limitation of Liability

To the maximum extent permitted by applicable law, RunClaw and its operators shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your participation in the beta program. This includes, without limitation, damages for loss of data, loss of profits, business interruption, or any other commercial damages or losses.

Your participation in the beta program is entirely at your own risk. You acknowledge that beta software may contain bugs, errors, and other issues that could cause system failures or data loss.

8. Termination

RunClaw may terminate or suspend the beta program, or your participation in it, at any time and for any reason, with or without notice. Upon termination of the beta program:

  • Your access to RunClaw's platform services (dashboard, monitoring, sidecar connections) may be discontinued.
  • Your VPS instances on your Hetzner account are not affected by RunClaw beta termination. They remain under your control.
  • RunClaw will make reasonable efforts to provide advance notice of beta program termination when possible.

9. Contact

For questions about the beta program or these Beta Terms of Service, contact us at: beta@runclaw.run